Do you have a question for
Upstairs Solutions?
Why is Upstairs Solutions’ training better than other training?
Do your courses have pre-tests and post-tests?
How complicated is it to set up your system in our facility?
How much time does it take to complete one of your training modules?
How many computers do we need to train all of our employees?
What if an employee doesn't know how to use a computer?
Can my employees earn Continuing Education Units (CEU's)?
How can I track my employees training?
How is your content developed?
Can we have content customized?
What about training for Spanish speaking staff?
Why is Upstairs Solutions’ training better than other training?
Upstairs Solutions combines best-in-class content, animation, demonstrations, and audio to produce comprehensive training modules. Interactive games and quizzes encourage employees to apply what they have learned, thereby reinforcing the concepts in the module. The self-paced format of our training allows each person to absorb the information at a pace that is best suited to their learning needs. See our course features for more details.
Do your courses have pre-tests and post-tests?
Yes. In addition to quiz questions that are included as review exercises in the courses themselves, students are required to complete a pre-test prior to accessing the course, and must pass a post-test before receiving credit and a certificate.
How complicated is it to set up your system in our facility?
Upstairs Solutions training is completely web based so there is no software installation necessary. All you need is a computer and an internet connection. We work closely with each client to determine their specific needs, including course selection by job role and tracking needs.
How much time does it take to complete one of your training modules?
Upstairs Solutions training courses typically take 30 to 45 minutes. Some of our advanced clinical modules for nurses can take up to an hour.
How many computers do we need to train all of our employees?
Facilities have found that they can comfortably train their staff with one to two computers for every 100 employees.
What if an employee doesn't know how to use a computer?
Our modules are user friendly with easy to understand directions. No technical skills are required to take advantage of Upstairs Solutions training. We have consistently found that even employees who have never used a mouse are able to learn to use our system after just a few minutes of coaching.
Can my employees earn Continuing Education Units (CEU's)?
Yes. Upstairs Solutions has accredited modules that can be used by administrators and nurses to fulfill continuing education requirements. For more information click here.
How can I track my employees training?
Upstairs Solutions’ training modules are tied to a comprehensive Learning Management System (LMS). At any time, a report can be easily run to show the training history for a specific employee, training on a specific topic for the whole facility, or any other selection of information. Instructor-led training, off-site seminars, and other learning experiences can also be entered into the system in order to provide a complete, integrated transcript for every employee.
How is your content developed?
The founders of Upstairs Solutions are senior care providers, and Upstairs Solutions also works closely with subject matter experts whose expertise covers a wide range of topic areas related to long-term care. And, we work closely with instructional designers to be sure the material is presented in the most effective manner.
Can we have content customized?
Upstairs Solutions can augment our existing materials with your facility-specific information. This feature allows you to offer your employees best-in-class training as well as the customized information they need to work in your facility.
What about training for Spanish speaking staff?
Yes. Many of our modules have been translated into Spanish.
If you don't find an answer to your question here contact us.
|
